All purchased items are sent to your e-mail electronically. If there is any issue with opening or obtaining your product, please e-mail sunshinedesignstore@gmail.com.

All products designed and distributed are the express property of Sunshine Design and can not be sold for a profit.

Overview

Any request for a refund must be e-mailed with the exact reason for the request to sunshinedesignstore@gmail.com. All refunds will be considered; however, since the product is digital in nature, there will be discretion used for refund requests since the product can automatically be used once distributed.

With websites and animation, there will be several points of contact and continued communication regarding the satisfaction of the customer along the design process.

If the customer is unhappy with the product, communication will be started to see exactly what the concern is and what can be done to create feelings of satisfaction regarding the finished product.

To complete your return, we require a receipt or proof of purchase.

Clear communication is required on the side of the purchaser in order to obtain possible photos, color choices, story, presentation topics and data, company information and more to ensure the finished product is just what you wanted.

Refunds

Once you receive notification that your refund is approved, a business check will be mailed to your address. Costs of production may be deducted from the refund amount and this will be disclosed at the time of the notification.

Late or missing refunds

If your refund is taking longer than expected, please contact sunshinedesignstore@gmail.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Need help?

Contact us at sunshinedesignstore@gmail.com for questions related to refunds and returns.